- Years
- 2025 — Present
- Place
- Gurugram
- Discipline
- Business / Product
American Express
Management Trainee — Credit & Fraud Risk
I own Smart Revenue end to end — roadmap, delivery and enhancements for a product serving more than five million corporate customers. The job runs from writing the requirement, to arguing the trade-off with engineering, to making the case to the business. Most of it is deciding what to build when the information is incomplete, then being able to show the reasoning.
- 80% Auto-resolution rate on an AI copilot I scoped, built and shipped for partner queries — around 10 hours a week returned to the team.
- $2M Yearly write-off savings from a revenue validation strategy built for the Graphite card launch — named Top Contributor of the Quarter, 1 of 8 among 400+.
- −90% Latency reduction after leading the migration of enterprise data products to Google Cloud, delivered under full regulatory compliance.
- $200K Profit-before-tax recovered by tracing a data circularity problem in the Dun & Bradstreet bureau feed to its source and getting it fixed.
- 120+ Applicants from IIM Ahmedabad scored that year on an interview evaluation matrix I updated for the hiring panel.